Privacy Policy

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Privacy Policy

By providing your personal data, you consent to PSE collecting, processing, and storing your information in accordance with our Privacy Policy and applicable data protection laws

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Introduction

At PSE, we are committed to safeguarding the privacy and security of the personal data entrusted to us. This Privacy Policy outlines how we collect, use, and protect personal information in compliance with applicable data protection laws.

This policy applies to all data subjects, including clients, customers, vendors, employees, and other individuals whose personal data is collected, processed, and stored by PSE.

We collect various types of personal data, including but not limited to:

  • Personal Details: Name, gender, date of birth, photographs, biometric information.
  • Contact Information: Email addresses, phone numbers, residential and mailing addresses.
  • Identification Data: ID numbers (e.g., National Identification Number), passport details, bank verification numbers (BVN), signatures.
  • Employment Information: Job titles, employment history, next of kin, guarantors, references.
  • Financial Details: Bank account information, transaction histories, credit information.
  • Digital Data: IP addresses, cookies, login credentials, and other data related to the use of our websites and online services.

Personal data is collected through various channels, including:

  • Physical forms filled out in person.
  • Online forms and applications on our website.
  • Digital interactions via our websites, applications, and other online platforms.
  • Communications through email, phone, or other means.

We process personal data based on the following legal grounds:

  • Consent: When individuals provide explicit permission for specific processing activities.
  • Contractual Necessity: To fulfil contractual obligations with clients, vendors, or employees.
  • Legal Obligations: To comply with legal and regulatory requirements.
  • Legitimate Interests: For purposes such as fraud prevention, network security, and business operations, provided these interests do not override individual rights.

We collect and process personal data for various purposes, including:

  • Service Delivery: To provide, manage, and personalize our products and services.
  • Regulatory Compliance: To adhere to legal obligations, including Know Your Customer (KYC) requirements, anti-money laundering (AML) regulations, and other financial laws.
  • Relationship Management: To manage relationships with clients, suppliers, partners, and employees effectively.
  • Communication: To send information about our products, services, promotions, and events.
  • Security: To protect against fraud, unauthorized transactions, and other liabilities.
  • Employment Purposes: To manage employment relationships, including payroll, benefits, and performance evaluations.

We may share personal data with:

  • Related Companies: For internal operations and to offer additional products and services.
  • Service Providers: Third-party vendors who assist in our business operations, such as payment processors, IT service providers, and marketing agencies.
  • Regulatory and Legal Authorities: To comply with legal obligations, court orders, or regulatory requirements.
  • Professional Advisors: Including auditors, legal counsel, and consultants.
  • Social Media Platforms: When interacting with users on platforms like Facebook, Twitter, LinkedIn, etc., subject to each platform’s privacy policies.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel who require it for legitimate business purposes.

Personal data is retained in accordance with our data retention policy and applicable laws. Generally, we retain data:

  • For as long as necessary to fulfil the purposes outlined in this policy.
  • As required by legal, regulatory, or contractual obligations.
  • Typically, for a period of at least five years after the end of the relationship, unless otherwise required by law.

After the retention period, personal data may be archived, anonymized, or securely deleted.

Personal data collected may be processed in countries outside of Nigeria. In such cases, we ensure that appropriate safeguards are in place to protect the data in accordance with applicable data protection laws.

Individuals have the following rights regarding their personal data:

  • Access: To request and obtain a copy of their personal data.
  • Rectification: To correct inaccuracies or incomplete data.
  • Erasure: To request deletion of their data, subject to legal and contractual constraints.
  • Restriction: To limit the processing of their data under certain circumstances.
  • Objection: To object to processing based on legitimate interests.
  • Data Portability: To receive their data in a structured, commonly used format.

To exercise these rights, individuals can contact us using the information provided inthe “Contact Us” section.

We do not knowingly collect personal data from children without appropriate consent from a parent or legal guardian. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

  • Email: operations@panoramicsynergy.com
  • Address: 63, Kudirat Abiola Way, Oregun, Lagos

By engaging with PSE, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and sharing of your personal data as described herein.